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Omnichannel AI for sales, services & support

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Messenger, Instagram, and WhatsApp

GoChatly connects these chats through Meta's official login, so the Page and WhatsApp number stay on your account. GoChatly is an independent service. Facebook, Instagram, Messenger, and WhatsApp are trademarks of Meta Platforms, Inc.

© 2026 GoChatly. All rights reserved.

GoChatly is operated by Veldora Technologies.

Next Gen AI Support for Brands

Reply Less. Close More.

Turn social inquiries into confirmed orders and booked clients instantly.GoChatly reads product photos, answers questions, and automates courier dispatches 24/7.

Start Free TrialSee Live Demo

Built for product shops and service businesses

  • Retail & Fashion
  • Beauty & Clinics
  • Gadgets & Electronics
  • Services & Agencies
  • Consulting & Bookings
09:41
MGoChatly ShopActive now
Navy shirt

Is this navy shirt available in size L? I want to order one with Cash on Delivery.

09:41 AM Delivered

Write a message...
09:42

GoChatly Intelligence

Live
  • Vision and stock checkNavy Oxford Shirt photo analyzed. Size L confirmed in stock.
  • Auto reply and order captureSent price breakdown and collected delivery details in Dhanmondi.
  • Courier logistics readyParcel assigned to Steadfast Express with automated tracking.

Processing

09:43

Confirmed Order ML 8429

Ready

Navy Oxford Shirt

Size L, Qty 1

1450 taka

Dhanmondi, Dhaka

Courier Steadfast Express

Cash on delivery confirmed

Ready to dispatch
A customer orders a navy shirt in size L with cash on delivery. GoChatly checks stock, replies, assigns Steadfast Express, and marks order ML 8429 ready to dispatch.

Connected Ecosystem

Zero Manual Data Entry Across Your Channels

Connect your social inboxes and national couriers into one automated workflow.

  • WhatsApp Business
  • Facebook Messenger
  • Instagram Direct
  • Web Chat
  • Steadfast Express
  • Pathao Courier
  • RedX Logistics
  • Paperfly
  • CarryBee

99.2%

Order Extraction Accuracy

< 45s

Inquiry to Courier Dispatch

2.8x

Faster Checkout Conversion

24/7

Autonomous Order Booking

Daily Merchant Friction

Tired of Losing Hours to Routine Busywork?

Social selling should build your brand, not keep you trapped in endless typing, multiple courier portals, and missed midnight inquiries.

Problem

Manual Order Typing

Copying names, phone numbers, and addresses by hand from chat screenshots wastes hours.

Becomes

Solution

GoChatly Vision OCR

Reads product photos and customer notes to draft verified COD orders in seconds.

Problem

Multi Courier Portal Juggling

Logging into Steadfast, Pathao, and RedX across separate browser tabs creates errors.

Becomes

Solution

Unified Dispatch Engine

Direct API integration creates parcel consignments and tracking codes in one click.

Problem

Midnight Buyer Dropoff

Inquiries arriving late at night go cold before your team wakes up to reply.

Becomes

Solution

Autonomous Night Owl AI

Answers product questions, checks real time stock, and closes orders around the clock.

Problem

Fake Orders and Delivery Returns

Failed cash on delivery parcels waste shipping fees and lock up physical stock.

Becomes

Solution

Customer History Check

Screens recipient details and confirms delivery intent before printing parcel labels.

Problem

Scattered Inbox Chaos

Switching between WhatsApp, Messenger, and Instagram leaves messages forgotten.

Becomes

Solution

Single Omnichannel Stream

Every inquiry lands in one central pipeline handled automatically by your rules.

Problem

Spreadsheet Accounting Guesswork

Notebook tallies and manual spreadsheets lead to lost profits and reconciliation mess.

Becomes

Solution

Automated Financial Settlement

Syncs realized sales, courier charges, and collected COD cash into one clean dashboard.

Reclaim 4 Hours Every Day and Stop Courier Return Waste

Turn repetitive customer messaging and logistics coordination into an autonomous revenue engine.

Core services

The work your inbox should finish for you

Questions, product photos, delivery rules, and courier booking stay in one place.

Omnichannel Live Hub

Facebook Page, Instagram Direct, WhatsApp, and Web Chat land in one queue. Every lead waits in the same place, so nothing sits in a tab you forgot to open.

  • Facebook Page
  • Instagram Direct
  • WhatsApp
  • Web Chat

One queue

  • Facebook PageIs the navy shirt still in stock?
  • Instagram DirectCan you hold a size L for me?
  • WhatsAppI will pay cash on delivery.
  • Web ChatWhat is delivery inside Dhaka?

Vision AI Order Extraction

GoChatly reads a product photo, picks up the color and size, and drafts a cash on delivery order. Your team reviews it instead of typing the same details again.

99% match

From the photo

Navy Oxford Shirt

Size L • Color NavyIn Stock

Order drafted automatically

Auto Drafted Invoice #8429

Ready
Customer
Karim Ahmed (0171...)
Address
House 12, Road 4, Dhanmondi, Dhaka
Payment
Cash on Delivery • ৳1,450

Push to Steadfast Logistics

Automated Courier Dispatch

Steadfast Express, Pathao, and RedX receive a parcel as soon as the order is ready.

  • Steadfast Express
  • Pathao
  • RedX

Parcel Created: #SF-9102

  1. Order Drafted
  2. Parcel Booked
  3. Courier Assigned

Business Rulebook Training

Teach GoChatly your exchange policy, delivery charges, and shop guidelines in plain language.

  1. 1Delivery fee inside Dhaka ৳70, outside ৳130
  2. 27 day exchange policy for damaged items

Synced to AI Assistant

Simple Onboarding

Live in three clear steps

Set up your workspace in minutes with zero engineering or complicated prompt tuning.

  1. 01

    Connect your channels

    Link Facebook Messenger, WhatsApp Business, and Instagram Direct in seconds without API headache.

    • WhatsApp
    • Messenger
    • Instagram
  2. 02

    Define shop guidelines

    Upload your product catalog, delivery charges, and return policies in plain conversational language.

    Delivery charges & stock rules synced

  3. 03

    Let the engine deliver

    GoChatly reads customer photos, drafts orders, and triggers courier consignments automatically 24/7.

    Autopilot active • Realtime dispatch

Inside the workspace

The rest of the order path

One inbox, catalog matched photos, confirmed orders, Steadfast and Pathao booking, and live courier alerts.

  • Live social inbox

    Messenger, Instagram Direct, WhatsApp, and website chat arrive in one workspace. A Meta webhook writes the message and the open inbox updates over a socket.

  • Photo and voice reading

    A customer photo is described and matched to the catalog. A voice note is written out with prices and phone numbers kept as spoken. Size and price come from the catalog and the chat.

  • Orders placed in chat

    The assistant collects the name, phone, address, and items, shows the delivery charge and total, and places the order only after the customer confirms.

  • Steadfast and Pathao booking

    A confirmed order can be booked on the courier account you connect. The tracking code is saved on the order. Steadfast status returns by webhook.

  • Past orders and delivery record

    Each chat keeps that customer's orders and the address on each order. With Steadfast connected, the same phone can be checked for delivered orders, cancelled orders, and the success rate.

  • Live courier alerts

    A Steadfast status that needs attention creates a workspace notification and pushes it to open sessions on the same socket as the inbox.

Automated Logistics Engine

One Click Dispatch Across All Major Fleets

GoChatly links your merchant accounts in one place, then books parcels, prints labels, and syncs COD cash on its own.

  • Steadfast

    Active API Link

    64 Districts COD

  • Pathao

    Instant COD Sync

    Same Day Express

  • RedX

    Active API Link

    Bulk Handoff

  • Paperfly

    Instant COD Sync

    Doorstep Reach

  • CarryBee

    Active API Link

    Fast Settlement

From Customer Message to Doorstep Delivery

  1. 1

    Capture

    Customer Inquiry

    Inquiry on WhatsApp or Messenger

  2. 2

    Extract

    Vision Analysis

    AI reads size, color, address

  3. 3

    Confirm

    Auto Invoice

    Auto drafted COD order ready

  4. 4

    Dispatch

    Courier Booked

    Courier consignment generated

  5. 5

    Settlement

    Delivery and COD

    Realtime delivery and COD cash sync

Delivery Success Insight

Customer phone

+880 1712 xxxxxx

  • 82%

    Success Rate

  • 14

    Delivered

  • 2

    Cancelled

Verified courier history available via Steadfast link

Return Waste Prevention

Stop wasting shipping fees on fake cash on delivery orders

When Steadfast is connected, screen that phone for delivered orders, cancelled orders, and the success rate before you pack the parcel or book the consignment.

  • Courier delivery history lookup before you confirm the parcel
  • Delivered orders, cancelled orders, and the success rate for that phone
  • A phone record you can read before you pay a return delivery charge
  • Keep cash on delivery return losses at an absolute minimum

Current Period Settlement

Automated Ledger

  • 320K BDT

    Confirmed Sales

  • 64K BDT

    In Transit COD

  • 256K BDT

    Settled Cash

Courier delivery updates keep each order total in step with the parcel, without a separate notebook tally.

Financial Clarity

Keep Your Cash Flow and Deliveries Crystal Clear

Say goodbye to scattered notebooks and lost order tallies. Every confirmed chat order automatically updates your ledger and syncs with delivery statuses.

  • Instant order value tracking from customer chat agreements
  • Clear view of daily volumes, completed sales, and dispatched parcels
  • Courier return adjustments reflected automatically in your balance
  • Eliminates notebook tally errors and spreadsheet guesswork

Merchant Inquiries

Questions merchants ask first

Straight answers on Banglish chats, Steadfast and Pathao booking, human takeover, and the trial.

Yes. GoChatly replies in the language the customer used, including Bangla script, Banglish, and English. Stock and size come from your live catalog. A product photo is described by colour, print, and style, then matched to that catalog. A chat screenshot, or a size that is not in the catalog, is not invented. GoChatly asks for the product name or a clearer photo.

GoChatly collects the customer name, phone, full address, whether delivery is inside Dhaka or outside, and the items. It shows the delivery charge and total, and places the order only after the customer confirms. When Steadfast is connected, that confirmed order can be booked with your saved API key and secret, and the tracking code returns on the order. Pathao uses the client login and store id you connect, and the same order can be sent to Pathao from your workspace. Pathao reads the city and area from the full address.

Your moderator can reply in the same inbox. That reply switches the chat to a person, and the assistant stays quiet until you hand the chat back. On plans that include handoff, the assistant also calls your team for a complaint, a refund, or when the customer asks for the owner. Follow up messages wait while a person holds the chat.

Yes, up to the channel limit on your plan. Each Page, Instagram account, and WhatsApp number connects with its own Meta token. GoChatly checks that token with Meta, stores it encrypted, and drops those chats into one queue. A Page or number already linked to another workspace cannot be connected again.

When Steadfast is connected, GoChatly can look up that phone on Steadfast before a risky cash on delivery order: past delivered orders, cancelled orders, and the delivery success rate. The customer is not told about the check. The order is still placed only after they confirm the summary. This is a delivery record from Steadfast. It does not cancel every return fee by itself.

You can start the trial without a credit card. The trial length and the plans are the ones shown at signup. When the trial ends, choose a monthly or yearly plan to keep AI replies, orders, and courier booking. Each plan includes a monthly AI allowance. When that allowance is used up, the assistant pauses and your team can still answer by hand.

Steadfast keys, Pathao login, and Meta channel tokens are stored with AES 256 encryption. Settings show only the last four characters, and the full secret is not sent back by the API. Those keys are used to book and track parcels and to send replies on the channels you connected.

Have a custom operational setup?

Talk to our team

Transparent Pricing

Simple plans for growing shops

Choose a plan and continue to checkout. The workspace opens after the subscription is confirmed.

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Risk Free Guarantee

Start with Complete Peace of Mind

No hidden setup fees, no lock in contracts, and your courier credentials remain fully encrypted.

Instant Free Trial

Experience the full suite of vision AI and automated dispatch without upfront charges. No credit card required to start.

Upgrade When You Grow

Switch between starter and high volume tiers anytime directly from your dashboard with immediate feature activation.

Transparent Billing

Clear monthly rates without surprise charges, automatic lock in contracts, or hidden setup fees. You stay in control of your account.

Encrypted API Security

Your courier tokens, API secret keys, and customer records are protected with industry standard AES 256 encryption.

Launch Your Workspace

Ready to Turn Customer Chats into Automated Sales?

Connect your channels, automate instant courier booking, and let AI handle routine customer conversations around the clock.

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  • Zero credit card required
  • 5 minute setup
  • Full courier sync included